Privacy Policy

Effective Date: April 29, 2026

Welcome to Fleur Loom. Your privacy is important to us. This Privacy Policy explains how Fleur Loom (“we,” “our,” or “us”) collects, uses, protects, and handles your personal information when you visit our website, purchase our products, or contact us.

1. Information We Collect

We may collect the following information:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely through third-party payment providers)
• Order history
• IP address and browser/device information
• Website usage and browsing behavior

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Deliver products to your address
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Improve our website, products, and customer experience
• Send promotional emails (only if you opt in)
• Prevent fraud and ensure website security

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties such as:

• Payment gateway providers
• Shipping and courier partners
• Website hosting and technical support providers
• Legal authorities when required by law

4. Data Security

We take reasonable security measures to protect your personal information against unauthorized access, misuse, or disclosure.

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies to improve browsing experience, analyze traffic, and personalize content.

You may disable cookies through your browser settings.

6. Your Rights

You may request to:

• Access your personal data
• Correct inaccurate information
• Delete your personal information
• Withdraw marketing consent

To make a request, contact us at: [email protected]

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

9. Contact Us

For privacy-related questions, please contact:

Fleur Loom
Email: [email protected]

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